Welcome to Australia's most progressive member owned bank.
An award winning digital bank that services over 10,000 members throughout Australia.
How can we help you?
We look after the staff of many wonderful organisations, that care about their staff
We offer members many NO FEE bank accounts
We also offer excellent loan specials
Importantly, we offer everything you would expect from a big bank
We simply love our members and they love us
Alan Gaskell, On camera presenter, Sky Racing
It’s great having my own personal banker. First Option organised to refinance my home loan, came to the Agency and did all the paperwork. It was so easy.
Michael Mannix, TAB Agent VIC
Thanks very much for the follow up phone call and email. Everything went very smoothly with our loan application and the funds thank you. I have been a member with First Option for a number of years now and I must say, after a number of years of inactivity on my part, it was great to see nothing has changed in terms of friendly, prompt and extremely helpful service. I will certainly be looking to First Option in future for any other banking needs.
Anthony, Diamond Creek VIC
I applied for a loan with First Option near the end of the financial year, which is a busy time for everyone. Despite this, my application was handled promptly and questions answered instantly by friendly and professional staff. I needed a loan, I needed a low interest rate and I wanted a credit union who could answer any concerns I may have had - and I got all of that with First Option, which makes me a happy customer!
My son Sam and I recently became members of the Credit Union and had a loan funded yesterday which was arranged by Violet. It is with great pleasure that I now provide this positive feedback to advise that we are very happy with services provided by Violet. Her actions and communications were very swift and I would like to take this occasion to thank her and advise you that you have a great asset by employing her. Congratulations Violet!!!! Awesome job!!!!
Carrie, Waratah NSW
I’ve done my banking with the credit union for years. Two years ago First Option refinanced my investment property in Qld. Saved us a heap – great people to deal with….. We call them and they come to us. The COSMOS in house banking facility that First Option set us for Agents and Tabcorp is unique to our industry and makes clearing and getting funds to Tabcorp so easy. It lets us do our own banking with First Option…….and pay staff in house. It’s secure and safe.
John Haberman, TAB Agents Ass. VIC President
Billy Jay says…
I work nights at the refinery and find it hard to sometimes pay bills and do my banking. First Option arranged to refinance my home loan and set up a budget for me. Now my bills get paid automatically and my home loan gets paid by payroll deductions. It so easy…..I can now knock off after a nightshift and go straight to bed knowing there’s nothing I have to do about bills or loans.
Billy Jay O’Connor, Mobil Refinery
I did my home loan through a broker who charged me a huge fee. I spoke to First Option and they helped me refinance my loan to the credit union. Even though I couldn’t do anything about the fee I’d paid, First Option saved me heaps of money with a better interest rate and no ongoing fees, so I’m better off.
Phillippe Munso, Laminex
Steve and Fiona say…
I started work at Qenos nearly two years ago and was introduced to the credit union. They helped us sort out our finances and refinance our home loan. We now have all of our pay go into the credit union. Six months ago First Option helped us get a loan for our first investment property. I introduced my brother to First Option and they helped Matthew refinance his home loan as well.
Steve and Fiona Cook, Qenos employees