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Who is First Option?

First Option Bank is a 100% Member-owned financial institution.

  • For over 50 years, we have provided banking products and services that put people before profit.
  • We combine traditional service with modern technology to provide the best experience for Members
  • We make your money work harder for you, and you become more knowledgeable about money. We call that “money happy”
  • We make banking easy, so Members have more time and money to spend with friends and family
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Learn more 

Our 50 year history

  • Established in August 1965

    To support the growth of TAB Agents and their employees.

  • October 1997

    Credit Union for Tabcorp employees joined the group.

  • July 2005

    Credit Union for Mobil employees joined the group.

  • January 2008

    Credit Union for Ericsson employees joined the group.

  • March 2016

    Credit Union for Cadbury Schweppes & Modelez employees joined the group.

Supporting staff since 1965

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What Our Members are Saying

Alan says…


They helped me get a home loan to buy my first apartment in Sydney – have appreciated their support, always available for advice.

 

Alan Gaskell, On camera presenter, Sky Racing

5.0
2019-10-03T12:15:22+10:00

Alan Gaskell, On camera presenter, Sky Racing

They helped me get a home loan to buy my first apartment in Sydney – have appreciated their support, always available for advice.

Michael says…


First Option organised to refinance my home loan. Came to the Agency and did all the paperwork. It was so easy.

It’s great having my own personal banker. First Option organised to refinance my home loan, came to the Agency and did all the paperwork. It was so easy.

Michael Mannix, TAB Agent VIC

5.0
2019-10-03T12:16:35+10:00

Michael Mannix, TAB Agent VIC

First Option organised to refinance my home loan. Came to the Agency and did all the paperwork. It was so easy.

Anthony says…


Everything went very smoothly with our loan application… great to see nothing has changed in terms of friendly, prompt and extremely helpful service.

Thanks very much for the follow up phone call and email. Everything went very smoothly with our loan application and the funds thank you. I have been a member with First Option for a number of years now and I must say, after a number of years of inactivity on my part, it was great to see nothing has changed in terms of friendly, prompt and extremely helpful service. I will certainly be looking to First Option in future for any other banking needs.

Anthony, Diamond Creek VIC

5.0
2019-10-03T13:35:05+10:00

Anthony, Diamond Creek VIC

Everything went very smoothly with our loan application… great to see nothing has changed in terms of friendly, prompt and extremely helpful service.

Les says…


My application was handled promptly and questions answered instantly by friendly and professional staff.

I applied for a loan with First Option near the end of the financial year, which is a busy time for everyone. Despite this, my application was handled promptly and questions answered instantly by friendly and professional staff. I needed a loan, I needed a low interest rate and I wanted a credit union who could answer any concerns I may have had - and I got all of that with First Option, which makes me a happy customer!

Les

5.0
2019-10-03T13:36:24+10:00

Les

My application was handled promptly and questions answered instantly by friendly and professional staff.

Carrie says…


My son Sam and I recently became members of the Credit Union and had a loan funded. We are very happy with services provided.

My son Sam and I recently became members of the Credit Union and had a loan funded yesterday which was arranged by Violet. It is with great pleasure that I now provide this positive feedback to advise that we are very happy with services provided by Violet. Her actions and communications were very swift and I would like to take this occasion to thank her and advise you that you have a great asset by employing her. Congratulations Violet!!!! Awesome job!!!!

Carrie, Waratah NSW

5.0
2019-10-03T13:37:21+10:00

Carrie, Waratah NSW

My son Sam and I recently became members of the Credit Union and had a loan funded. We are very happy with services provided.

John says…


Two years ago First Option refinanced my investment property in Qld. Saved us a heap – great people to deal with… It’s secure and safe.

I’ve done my banking with the credit union for years. Two years ago First Option refinanced my investment property in Qld. Saved us a heap – great people to deal with….. We call them and they come to us. The COSMOS in house banking facility that First Option set us for Agents and Tabcorp is unique to our industry and makes clearing and getting funds to Tabcorp so easy. It lets us do our own banking with First Option…….and pay staff in house. It’s secure and safe.

John Haberman, TAB Agents Ass. VIC President

5.0
2019-09-20T14:25:08+10:00

John Haberman, TAB Agents Ass. VIC President

Two years ago First Option refinanced my investment property in Qld. Saved us a heap – great people to deal with… It’s secure and safe.

Billy Jay says…


First Option arranged to refinance my home loan and set up a budget for me. I can now knock off after a nightshift and go straight to bed knowing there’s nothing I have to do about bills or loans.

I work nights at the refinery and find it hard to sometimes pay bills and do my banking. First Option arranged to refinance my home loan and set up a budget for me. Now my bills get paid automatically and my home loan gets paid by payroll deductions. It so easy…..I can now knock off after a nightshift and go straight to bed knowing there’s nothing I have to do about bills or loans.

Billy Jay O’Connor, Mobil Refinery

5.0
2019-10-03T15:13:03+10:00

Billy Jay O’Connor, Mobil Refinery

First Option arranged to refinance my home loan and set up a budget for me. I can now knock off after a nightshift and go straight to bed knowing there’s nothing I have to do about bills or loans.

Phillippe says…


First Option saved me heaps of money with a better interest rate and no ongoing fees, so I’m better off.

I did my home loan through a broker who charged me a huge fee. I spoke to First Option and they helped me refinance my loan to the credit union. Even though I couldn’t do anything about the fee I’d paid, First Option saved me heaps of money with a better interest rate and no ongoing fees, so I’m better off.

Phillippe Munso, Laminex

5.0
2019-10-03T12:11:18+10:00

Phillippe Munso, Laminex

First Option saved me heaps of money with a better interest rate and no ongoing fees, so I’m better off.

Steve and Fiona say…


They helped us sort out our finances and refinance our home loan. First Option helped us get a loan for our first investment property.

I started work at Qenos nearly two years ago and was introduced to the credit union. They helped us sort out our finances and refinance our home loan. We now have all of our pay go into the credit union. Six months ago First Option helped us get a loan for our first investment property. I introduced my brother to First Option and they helped Matthew refinance his home loan as well.

Steve and Fiona Cook, Qenos employees

5.0
2019-10-03T12:13:49+10:00

Steve and Fiona Cook, Qenos employees

They helped us sort out our finances and refinance our home loan. First Option helped us get a loan for our first investment property.
5
9
First Option Bank
4.8
Based on 8 reviews
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alexander vladica
alexander vladica
23:46 22 Jan 20
First Option Bank is always great to deal with. It has been... a refreshing change since moving from one of the big 4 banks. You can really see that members are at the center of what they do! Their budget saver account has been especially helpful as it allows my family to track our bills and spending so we can rach our savings goals.read more
Jay Ford
Jay Ford
23:22 22 Jan 20
Extremely knowledgeable and willing to answer any... questions. Helped me get into my first home!! Irene Hall is the lady to ask for. Couldn't have done it without her.read more
Digital Innovations
Digital Innovations
01:34 22 Jan 20
First Option go out of their way to assist. We have... Property Loans, Credit cards and business banking with First Option and love dealing with the team!read more
Owen CIANTAR
Owen CIANTAR
01:08 14 Oct 19
Great cash loan interest rates.
Andre Dupont
Andre Dupont
08:47 02 May 19
Ross Amott
Ross Amott
04:04 22 Apr 17
hayden leadbetter
hayden leadbetter
23:14 13 Nov 16
Great credit union allways go out of their way to help,... I've been with them since my credit union merged with them many years ago. You allway get a real person and real advice no strings attached. I've had a few small issue over the years due to there size and not being able to offer certain things, but they get better everyday and have come along way with their award winning products and services along with a great internet banking servcie for a credit union. I'd recommend them to anyone look ing for a new place to bank with.read more
Jenny Mutembu
Jenny Mutembu
06:51 25 May 16
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First Option Bank
5.0
Based on 7 reviews
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Steven Enticott
Steven Enticott
2019-11-27T20:22:12+0000
Real people and a real long term mutual benefit... relationship. Great service!read more
Sophie Barbas
Sophie Barbas
2019-10-27T20:39:43+0000
Love my bank.Great people and they always look after me.
Ralf Bzdega
Ralf Bzdega
2019-03-12T00:31:48+0000
Very good customer service, prompt responses to any... enquires, regardless of phone, email or in person. One of the best short term deposit rates in the market, beating the big 4 banks by a mile...read more
Marion Ricketts
Marion Ricketts
2019-02-19T01:04:45+0000
Great rates , on the ball, if someone uses my account , I... have been with them for years . I'm quite happy with my First Option . 👍😁read more
Jill Montague
Jill Montague
2019-02-07T23:29:17+0000
Fantastic customer service Seb.
Paul Grant
Paul Grant
2019-01-23T03:17:05+0000
Thanks again to the wonderful and most helpful team at... First Option. Unlike major banks the process to gain finance is straight-forward, easy and non-stressful. I totally recommend the team as they just make access to business and personal capital just happen. Thanks guys. Great work! Paul Hodgsonread more
Rita Kara
Rita Kara
2019-01-16T22:52:50+0000
They are genuine people! They are the best to deal with.... Always happy to help and very responsive. Helen and her lending team provide first class customer service. Will always support First Option and highly recommend them to my family and friends .read more
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