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First Option Bank Contact Info

Staff available

Monday to Friday, 9.00am to 4.30pm (AEST)

Call us

Within Australia - 1300 855 675
Outside Australia - +61 3 9869 8700

Loans enquiries

Call 1800 362 265

Enquire online

Use our online enquiry form

Fax us

Within Australia - 1800 356 675
Outside Australia- +61 3 9869 8787

PhoneLink Banking

(24 hour service)

Within Australia - 1300 855 675
Outside Australia- +61 3 9869 8760

Mail

PO Box 7063, Melbourne VIC 3004

Report lost or stolen card

Within Australia - 1300 855 675
Outside Australia - +61 3 9869 8700 Or call the VISA International Hotline specific to the country you are in.
Click here to find a Hotline Number (external website)

Business Numbers

BSB no.

802 876

ABN

95 087 650 735

AFSL / Aust Credit Licence no.

236 509

Location

Melbourne, VIC

Level 6, 437 St Kilda Road, Melbourne VIC 3004

(enter via Slater St.)

Branch 

First Option is an online bank, no cash and or branches

Mail us

PO Box 7063, Melbourne VIC 3004

Hours

Monday to Friday 9:00am to 4:30pm

Please note: Members can deposit and withdraw money at over 3,500 Australia Post Offices.