Data and broadband networks are under pressure at present, so we’ll need to have some patience as the telco’s look to improve capacity.
With more people working from home, you may find that your calls aren’t getting through.
You may be hearing an engaged signal or receive a warning message. Unfortunately this will be normal until the telecommunications companies find a solution.
We have included a link to a news article from the Herald Sun, advising that data and broadband usage is up about 20-30% and how it’s impacting communities.
Our team at First Option has been working from home for some time now, and for us it’s business as usual. Here are a few alternative options to calling.
You could try sending:
- an email to email@example.com
- a Secure Message via Internet Banking
- a message via our website chat box
We continue to respond to members’ messages within two business hours, and we’re very well positioned to continue to operate our bank through these unprecedented times.
News article link – Mobile and broadband use soars